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Service tiers with pricing for urgent call handling coverage.

Each tier can be matched to your internal response team. All plans include training, quality review, and access to escalation notes.

Coverage options

First Response Intake £148.50 / month + £6.40 per incident
Escalation Relay £292.20 / month + £8.10 per incident
Reporting Console £364.80 / month + £5.75 per incident
Night Coverage Desk £428.65 / month + £9.20 per incident
Multi-Site Dispatch £512.40 / month + £11.10 per incident
Team reviewing call handling reports

Included with every plan

Custom intake scripts aligned to your services.
Call recording retrieval on request.
Weekly quality checks and feedback loops.
Escalation matrices that you approve.