Service tiers with pricing for urgent call handling coverage.
Each tier can be matched to your internal response team. All plans
include training, quality review, and access to escalation notes.
Coverage options
First Response Intake £148.50 / month + £6.40 per
incident
Escalation Relay £292.20 / month + £8.10 per
incident
Reporting Console £364.80 / month + £5.75 per
incident
Night Coverage Desk £428.65 / month + £9.20 per
incident
Multi-Site Dispatch £512.40 / month + £11.10 per
incident
Included with every plan
Custom intake scripts aligned to your services.
Call recording retrieval on request.
Weekly quality checks and feedback loops.
Escalation matrices that you approve.